The web of investment bank technology, there are 20 or more core vendors on which systems run. Adding Blockchain to the mix merely adds a 21st system, which is by design incompatible with everything else. Thus enterprise chain projects have been focusing on integration and proofs of concepts, not re-engineering the core. But we know how this plays out -- as it has over and over again across Fintech. Digitizing "unimportant" channels and hoping for them to succeed simply doesn't work. See JP Morgan giving up on Finn, or Northern Trust capitulating its pioneering idea into Broadridge, or any other number of examples from Bloomberg to LPL Financial. Even the struggles of Digital Asset could be used as an example of the danger of working oneself into an existing web of solutions, and trying to preserve their dependencies.
Let's make a collective decision to see the glass as half-full. While physical banking (7,000 US branches gone during 2012-2017) and employment in the sector (425,000 jobs lost since 2013) has been contracting, digital commerce, banking, and investment management have been growing. Even DFA is finally giving in and lowering fees on their $600 billion institutional mutual fund family. Of course, Fintech has been a slow and gradual transformation, not a rapid disruption. We can make a choice to bemoan the loss of the past, or a choice to express an excitement for the future and participate in its making. Which side are you on?
In this conversation, we talk with Anne Boden, the CEO of Starling Bank. Starling has just turned profitable, and reached several significant milestones in terms of 1.8 million clients, $4 billion in deposits, and $1.5 billion of lending.
That is quite meaningfully ahead of our model, and probably ahead of everyone’s model, of where neobanks would be in 2020. While COVID has accelerated the digital lifestyle, Anne credits deeper demographic, technology, and cultural insights and choices she has made in building Starling for success.
Anyone watching Fintech over the last decade has recognized an increasing shift of power from product manufacturers to the platforms where those products are sold. In the case of Amazon, Google, and Facebook -- finance is just a feature among thousands of others. I've made this point since 2017, when Amazon launched lending into its platform. Brett King has been a bit more generous in the categorization, calling the shift "embedded banking". This means that banking products are built into you life's journey, not accessed in a separate customer center location. The financial API trend is a tangible symptom of this vector.
In this conversation, we chat with Rhett Roberts, the Co-Founder and CEO of LoanPro – a new breed of software company that is API-driven, cloud-native and easily scalable. Rhett and his co-founders created the company out of necessity when they ran an auto lending business as they could not find anything flexible enough to suit their own needs.
More specifically, we touch on all things around the lending industry, the auto lending industry and how everything there works, and of course, why LoanPro is such an awesome company, and so much more!
I discuss Citi's roboadvisor launch and why it took the firm 12 years to get to the party. We break down the difference between financial services ingredients and the organizations that combine those ingredients to manufacture and distribute financial products. We also look at how that consumer prerogative is defining the asset management industry, and the consolidation towards monolithic passive indexing providers. Last, we talk about how people prefer mass produced Twinkies to expensive artisanal desserts. Yummy!
Today's corporations and governments are in the business of defining the balance of these aspects of our participation in society and the economy. Beliefs about the immutability of different attributes about what makes a person (or an employee) and how economies are built (cutting the pie, vs. growing the pie) determine the policy decisions you make, top down. As the core example this week, let's take Deutsche Bank. Facing pricing pressure and headwinds in several of its businesses, Deutsche is responding with a plan to fire 18,000 employees by 2022 and an announced investment of €13 Billion in technology and innovation by 2022. They even spun up a hipster-colored neobank as a proof point. Wall Street ain't buying it.
In this conversation, we chat with Adam Hughes – the Chief Executive Officer at Amount, a technology company focused on accelerating the world’s transition to digital financial services via its digital retail banking platform, world-class digital authentication & fraud prevention tools, and ecommerce point-of-sale financing technology.
More specifically, we touch on digital lending industry Buy Now Pay Later (BNPL), as well as the trends of working with large banks and enabling their digital transformation to access some of these themes as part of embedded finance and banking-as-a-service.