Anne Boden of Starling Bank on $4B of deposits, 1.8MM customers, and neobank profitablity

In this conversation, we talk with Anne Boden, the CEO of Starling Bank. Starling has just turned profitable, and reached several significant milestones in terms of 1.8 million clients, $4 billion in deposits, and $1.5 billion of lending.

That is quite meaningfully ahead of our model, and probably ahead of everyone’s model, of where neobanks would be in 2020. While COVID has accelerated the digital lifestyle, Anne credits deeper demographic, technology, and cultural insights and choices she has made in building Starling for success.