Focusing increasingly on customer-facing AI tools, Brex has launched an employee expense assistant that integrates into employees' day-to-day.
Hyperpersonalization is the next frontier for consumer engagement in financial services. Traditional FIs may be facing a disadvantage.
Reports of the bank branch’s death are greatly exaggerated, though you soon might be unable to recognize the old boy. The bank branch indeed has a future, especially if one caters to specific groups or is based in certain parts of the world, SunTec Business Solutions President Amit Dua said.
GenAI has a lot of potential in financial services, but accuracy may be holding it back. Human interaction could help.
This week Isabelle sat down with Hummingbird's Joe Robinson to talk about. the development of GenerativeAI and ChatGPT.