TD Bank has run into a number of issues since updating their online banking and mobile app experiences; customers have had issues accessing their accounts, transferring funds and paying bills; the issues point to a problem among banks as they try to figure out how long new product releases should be tested before releasing to market; the bank has tried to ease customer complaints by responding on social media but that has only made problems worse; with the amount of competition for customers increasing in banking the traditional players will need to better prepare the beta testing phase. Source.
TD Bank announced in March that they will be partnering with Avant’s technology platform called Amount to power their new...
TD Bank’s Singapore office gave the the bank a preview on what was coming to their other locations and allowed...
TD Bank surveyed 340 corporate treasurers and found that innovative technology is top of their mind for the coming years; 31 percent see automatics processes, 23 percent see blockchain and 15 percent see AI or robotics as the top disruptive technologies; while most respondents were keeping a close eye on technology there was 29 percent who said they would wait and see; seeing the results points to the fact that traditional finance professionals are starting to focus on technology changes, though not ready to fully jump in. Source.
TD Bank is looking to boost their AI driven technologies by their recent acquisition of Toronto based Layer 6; Layer 6 provides AI powered prediction engine for data; Michael Rhodes, group head, innovation, technology and shared services, TD Bank, says to Banking Technology that AI has “potential to power a new generation of data-driven applications from personalized and real-time advice to predictive analytics that will shape the future of banking for millions of individuals”.; the deal represents the fourth AI focused move by the bank in the past couple of years. Source.
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