Many staff members at the challenger banks are working from home with Starling and Revolut opting to split staff between...
Business Insider provides data on the number of challenger banks by country; this week Carrefour Banque, a subsidiary of Carrefour, that also operates a multinational retailer, shared that they were launching a new current account under the name C-Zam; the retailer operates in 30 countries and has over 1,000 stores in France which puts them in a unique position to acquire customers; other players prevalent in the French market include BNP Paribas which launched Hello Bank in 2013 and ING Direct which launched in 2010; startups Qonto and N26 also operate in Europe. Source
UK-based digital bank Revolut has rolled out its new “financial super app” that it says will “reimagine and redefine” its...
Leading UK consumer organization, Which?, has published new research showing in the last two years 1,045 branches have closed; HSBC has closed 27% of branches, Lloyds has closed 14% and Co-operative Bank has closed 53% of branches; the banks have said the rise of digital banking has moved their customers away from in person branches; while the move to digital banking is continuing, research by Bain also shows that 40% of global customers would consider a new bank if their branch was closed. Source
UK digital bank Starling Bank is now available to a broader set of users; still in a beta testing phase, the firm is now adding additional clients beyond just friends, family and product testers; as enhancements to the platform it recently announced its public API, which will allow for a product marketplace, and it has also partnered with TransferWise; Starling Bank will be offering its users full current account functionality with a contactless MasterCard debit card also including international payment services. Source
N26 is a smartphone only bank that was originally launched in Germany and has big backers like Peter Thiel behind it; Vincent Haupert, a PhD student at the University of Erlangen-Nuernberg, told the Chaos Communications Congress in Hamburg how he and two colleagues found N26 security defenses riddled with holes that could have been used to defraud thousands of users; Haupert presented his findings to the bank and they have since stated that the issues found have been addressed. Source
Writing a guest post on FT Alphaville Victor Basta, the managing director of Magister Advisors talks bout the struggle digital banks face in making a profit; digital banks have certainly made a name for themselves and offer a better product to the consumer; rising customer acquisition costs and the tough scaling of affiliate agreements are just two of the reasons these banking startups will find it a challenge to reach profitability; the future looks like potential acquisition of digital banks for technology or merging with other fintechs to form a stronger conglomerate. Source.
Monzo and Revolut alerted customers of an outage due to a processing migration from a third party processor which caused customers to be unable to use cards for transactions; other digital banks affected by the third party processor migration included Starling Bank, Loot, Curve, Pockit and Uaccount; Monzo and Revolut have both reported they will reimburse customers for foreign exchange costs incurred as a result of the outage; Monzo says it has plans to move its processing to an internal unit with transactions processed on the firm's technology. Source
While publishing the results of the latest stress tests on the UK’s biggest banks the Bank of England warned that fintechs could take significant market share; the Bank of England identified three main areas of concern for banks: competition from fintechs, cost reduction while delivering services and low interest rates; these key areas could hurt profitability at banks in the coming years and app based disrupters could be the beneficiaries. Source.
Shareholders and regulators have approved Sichuan XW Bank as the new name for one of China's newest online banks; Sichuan XW Bank is supported with capital by Xiaomi, an electronics and home appliances manufacturer; its leading competitors in the online banking market in China will be WeBank and MYBank. Source