Wells Fargo has been active in biometrics; in 2014 it launched a startup accelerator led by EyeVerify which it now uses for eyeprint verification with its commercial banking customers; it is also working with Kasisto in its startup accelerator and plans to launch some virtual assistant offerings for employees and customers; it has also now announced a refocused effort in its Innovation Group that will be dedicated to AI, payments and application platform interfaces; Wells Fargo's management is committed to biometrics and the firm wants to be a leader in the technology with a specific focus currently on voice recognition. Source
According to Hong Kong regulatory officials, two banks have applied to trial biometric technology under a recent fintech sandbox initiative; Hong Kong Monetary Authority Chief Executive Norman Chan notes that the companies want to use biometrics to authenticate securities trading; the fintech sandbox was launched in September; other banks are considering utilizing the sandbox for other areas such as blockchain and artificial intelligence. Source
Biometric authentication is becoming increasingly utilized; a few factors could help it become more integrated into mainstream technologies; an American Banker article suggests that devices need to be more compatible, consumers would need to be more accepting, multiple options need to be offered and the recognition needs to be simple; big strides have been made in 2016 however barriers to mainstream use still remain. Source
Lloyds Bank is testing biometric authentication technology for its online banking customers; the development is centered around the use of Microsoft's Windows Hello which has fingerprint and facial recognition capabilities and can be used with Windows 10 devices. Source
China Merchants Bank is exploring biometric solutions for client identification; it has launched face recognition at ATMs as an option for identification; the bank has 1,000 ATMs in 106 cities and plans to offer face recognition at all of its Shanghai ATMs by the end of 2017. Source
The United States Automobile Association (USAA) was created to provide financial services for Americans serving in the military; the Association has seen significant adoption of biometric authentication which it first introduced for members in 2015; the USAA is currently reporting two million of its five million mobile app users opting for mobile account sign in using fingerprint, facial or voice recognition; the Association is actively integrating new biometric solutions and working with new providers. Source
As more and more countries begin implementing biometric technology at their borders, banks are also beginning to use fingerprint analysis and retina scans to verify identities; Canada has used their NEXUS program to track travelers and India has used the Aadhaar program to identify their population; banks have begun testing out these technologies to see what fits their customer best: fingerprints, retina or facial recognition; with the new technology still comes age old issues of theft; stealing a fingerprint then changing it can happen just like the changing of a password; banks are still trying to figure out how to address the new technology and learning lessons from border patrol is one way for them to ensure the best solution. Source
Biometrics testing and utilization increased substantially in 2016; Eyeprint ID provides market implementation details from 2016 on fingerprint, face recognition, voice recognition, eyeprint and multi-biometric strategies; the firm predicts biometrics will go beyond mobile in 2017 with use in a broader range of banking activities; also predicts improved security and user experience from biometric authentication. Source
Last week there was a call from 40 consumer advocacy groups that facial recognition technology should be banned, starting with...