Asset management divisions within big banks have always been a solid revenue source but recently they have taken on greater...
According to a new study released by J.D. Power consumers gave the highest ratings to some of the biggest banks...
Wells Fargo, Morgan Stanley, JPMorgan Chase and others have launched or will launch their own robo products to compete with slicker startups; after seeing the success of startups in the space the banks realized they needed to improve their offerings to keep customers and attract newer, younger ones; the trend to move away from white labeling technology to building their own is a recent one as some traditional players like UBS, State Street and John Hancock are still using services from SigFig, Motif or NextCapital. Source.
The Student Borrower Protection Center released a report which digs into how education data in underwriting may be causing educational...
While announcing earnings for Q3 Wells Fargo and Bank of America both revealed how important digital channels are to their bottom line; BofA saw mobile banking users jump 11 percent, mobile usage grew at 19 percent and digital payments grew 9 percent in the past year; Wells Fargo saw digital usage grow 2 percent and digital sessions grow 6 percent; the digital trend shows how much banks businesses are changing. Source.
USAA, Wells Fargo and U.S. Bank have started to look within the veteran community for skilled workers in the field of cybersecurity; hiring veterans has always been a source of pride for the banks but their specific military experience is seen as a big plus when it comes to cybersecurity; veterans are experienced and highly motivated, being able to find someone with cybersecurity know how can help to transform a banks defenses; the banks have also partnered with educational institutions which have programs geared at helping veterans transition to the workplace. Source.
Bank of America, JPMorgan Chase and Wells Fargo have agreed to waive ATM fees for Californians who receive public benefits;...
Banks say they reject racism and explain how employees are required to complete annual diversity training programs; there are endless...
A new survey by Cornerstone Advisors examined six questions about consumers primary financial institution and found some interesting trends amongst...
JPMorgan Chase and Wells Fargo announced their earnings late last week and digital channels continue to be a growing force at the banks; JPMorgan Chase saw a 13 percent jump in active mobile customers to over 30 million; Wells Fargo’s growth was not as pronounced at 3 percent to over 21 million active mobile customers; this points to a broader industry trend where according to Business Insider’s Mobile Banking Competitive Edge study 83 percent of respondents use mobile banking; some recent trends the study has also seen include more attention to security, mobile transfers and users asking for more advanced features. Source.