Creating a responsive chatbot is hard work, but it is a must if financial institutions want to attract and retain younger clients.
In this conversation, we delve deep into next generation finance and banking with CJ MacDonald, the Founder and CEO of Step – an incredibly successful neobank on a mission to improve the financial future of the next generation.
More specifically, we discuss traditional vs. digital banking, how personal experiences influence entrepreneurial the spirit, immersive market research, banking-as-a-service, the importance of financial literacy amongst Millenials and Gen-Z, the power of influencers who actually believe in a brand, aspirational brands vs. plastic Wells Fargo stage coaches, and lastly the proliferation of crypto in the minds of the next generation.
Bloomberg reports that the charge-off rate among card issuers in Q1 2019 increased to the highest level in almost seven...
Tearsheet reports on a recent survey, the 2019 FIS Performance Against Customer Expectations (PACE) survey, of 1,800 consumers; not surprisingly,...
In this conversation, Cris Sheridan, who is the Senior Editor of Financial Sense and Host of FS Insider, leads the conversation around the basics to understand the exciting new digital universe, more commonly known as The Metaverse.
More specifically, we discuss all things VR & AR including social media’s proliferation into the sector, Millenial vs GenZ behavioural approaches to the metaverse, the creator economy, NFTs, Axie Infinity, Mr Beast, Computational Blockchains, Decentralized Autonomous Organizations (DAOs), ConsenSys, MetaMask, and Ethereum vs Institutional Finance (Schwab).
Recent data shows that 67% of millennials in the UK have used point of sale finance services with 42% being...
civilization and politicsgenerational changemacroeconomicsmicroeconomicsnarrative zeitgeistphilosophySocial / Community·
Chlöe Swarbrick, a 25-year old climate MP was presenting her climate change case to the New Zealand parliament, and was heckled by an older audience member. Without missing a beat, she acknowledged and dismissed the challenger with a pithy “Ok, Boomer.”
The recording has since gone viral, inspiring everything from merchandise to Vogue articles. While the incident isn’t the source of the phrase “Ok, Boomer”, today it is the most well known manifestation. So what does the phrase mean? If you are inclined to more colorful language, see Urban Dictionary. But the meaning is obvious on its face — Gen Z is dismissing utterly and without consideration the judgment and protestations of society's elders on multi generational issues like economics, climate change, and social norms.