Starling Bank CEO Says Branches and Cash Will Disappear

Starling Bank CEO Anne Boden was interviewed by AltFi to discuss the changes in financial services due to the current crisis; moving to a cashless society will now happen quicker as contactless payments will become commonplace; Boden explains to AltFi: “I think this current crisis will speed up certain changes in social trends that are happening and before you know it, I think paper money will largely disappear in the next couple of years, as people are not taking that cash out of the ATM.”; digital banking will also put an end to the bank branch as more people are forced into digital versions of their banks; “I don’t think there’s any going back now to branches. I think that people don’t want that face-to-face contact, people have got used to having contact on a browser on your phone,” Boden told AltFi; Boden also believes the crisis will make London an even stronger fintech hub, though she did say Berlin and Paris are making headway. Altfi

  • Emily Donato

    With efforts in many different areas of the team, she helps manage, organize and execute digital and event content. She works with webinars, podcasts, social media along with managing the hundreds of speakers that attend our conferences. Emily was a part of the Zimmerman Advertising Program at the University of South Florida. She graduated in 2019 receiving a Bachelor of Science in Business Advertising.