It is no secret that I love peer to peer lending. I invest in it, I write about it and earn income from it. But I also realize that it has a lot of room for improvement. As I am investing money, talking with other investors and just thinking about p2p lending I am often coming up with things I would like to see improved. So here is my top 10 wish list for Lending Club and Prosper. I hope we see action on some of these items soon.
1. Better statistics
This is the area where I would like to see the biggest improvements. Statistical analysis of previous loans is almost non-existent on both Lending Club and Prosper. I would like to be able to drill down into the loan history and see for myself exactly which loans provided the best returns. Right now, p2p investors are forced to use third party services such as lendstats.com to do this analysis or download the loan history files and crunch the numbers ourselves in Excel.
2. Better loan filters
When you have decided on the filters for your investing criteria, you need to be able to find loans that satisfy those filters. Prosper does a decent job of this, allowing users to enter actual values for each loan filter but Lending Club makes it much more difficult. For example if you want to filter borrowers on their revolving credit balance, on Lending Club you have four choices: less than $100,000, less than $50,000, less than $15,000 or any. Too bad if you want to filter borrowers outside of these values. This is why when investing in Lending Club I always download the curent loans spreadsheet and do my filtering in Excel. Prosper does a much better job here, they allow you to enter any value you choose for any of your selection criteria.
3. Better investment performance information
On Prosper there is nowhere on their site where you can find out your annual percentage return on your investment. They do provide an email once a month with this information but you can’t find this anywhere on their website. Lending Club takes the opposite approach. When you login you are greeted with a screen that prominently displays your NAR (Net Annualized Return). But what neither company provides is a real world return. They tell you what your return is on the notes you have invested in, but they don’t share your actual real world annualized return (which takes into account the money you have in cash). I have to use Excel to figure that number out manually.
4. More verified information on borrowers
Lending Club and Prosper will both verify income and employment on a limited number of their loans. Third party services like ReadyForZero are now providing verified information on credit card balances and payments. But as an investor, I would like to see more of this. I realize it is capital intensive to personally verify information on each new borrower which is why I would like to see an opt-in system where people can provide verified information on employment, salary (from direct deposit information), payment history, mortgage payment/rent, etc. A partnership with a company like Mint or an expansion of ReadyForZero’s services could yield all this information, in a verifiable way. It won’t guarantee lower defaults but it will guarantee that borrower information is completely accurate.
5. Better portfolio analysis
How is your portfolio of loans performing by grade? By loan term, by amount, by loan purpose? Where are your defaults coming from? You know both Lending Club and Prosper are acutely aware of all this information but they don’t allow individual investors to know. Now, they do share some performance information on their total loan database, but when it comes to individual investor portfolios you need to work this out for yourself.
6. More robust trading platform
The trading platform on FOLIOfn is functional but could really use some improvements. Selling notes is ok but for buying notes it is very unwieldy. I mentioned the lack of loan filtering in point 2, well on the trading platform filtering is almost non-existent. Investors who regularly buy notes on this platform must have either worked out some automated process or have a great deal of patience. There is no way to filter the available notes with your own investment criteria.
7. More transparency
Both Prosper and Lending Club provide some transparency in their operations. We know their financials and we can download the entire loan database from both companies to do our own analysis. But they both only selectively share information. Part of this is understandable because they want to paint themselves in a positive light for marketing purposes but peer to peer lending is such a great concept that I believe they are missing out by not providing better transparency. I would like to see actual investor returns on loans older than a year or 18 months. I would also like to see some kind of graph of expected investor returns. An investor may start out with a 14% return and then drop to 10% after a few defaults which may well come as a disappointment to that investor.
8. Nationwide coverage
Investing with Lending Club and Prosper is not available in all states. Currently Prosper is available for investors in 29 states, for borrowers in 47 states. Lending Club is available for investors in 28 states and for borrowers in 42 states. Neither company has added a new state for borrowers or investors in many months. Now, I know there are state and federal regulatory hurdles here but I would like to see more activity in this area.
9. Secured loans
In the last few months we have seen the first foray into peer to peer secured loans from companies such as Money360 and Loanora. But every loan ever processed through Lending Club and Prosper has been an unsecured loan. If they can ever do a secured loan product for cars or even real estate then p2p lending will really take off. Right now, if a borrower defaults lenders typically just lose their money they invested in that loan. If there was an underlying asset securing the loan then I expect lenders would be far more willing to invest. I know this won’t happen any time soon, but I hope it is in the long range plans.
10. Become profitable
This one may be the most difficult to achieve on the wish list, at least in the short term. Both Prosper and Lending Club lost a great deal of money in 2010 and this will likely continue into 2011. I know there are plenty of successful companies that took a long time to break even (Amazon for example), but I hope we see some real progress on this front in the near future.
I could certainly go on, there are many things I haven’t included such as a decent iPhone app from both companies or investor alerts when a borrower’s credit score drops. But there is my top 10. What about other investors? What have I missed that you think is really necessary? Please share in the comments.
Peter Renton is the chairman and co-founder of Fintech Nexus, the world’s largest digital media company focused on fintech. Peter has been writing about fintech since 2010 and he is the author and creator of the Fintech One-on-One Podcast, the first and longest-running fintech interview series.