Open banking is facilitating innovation across the banking sector and ING has plans to use it for voice automated artificial intelligence services; the bank's vision includes voice automated banking services through devices such as Amazon Alexa and Google Home, where digital assistants can pay bills and provide personalized advice through voice prompts; the bank is seeking to utilize new concepts being developed in Europe and has invested EUR800 million ($945 million) in a digital transformation. Source
ABN Amro, ING and Rabobank were the victims of DDoS cyber attacks this past weekend; all the banks saw their websites become unavailable or would run extremely slow; the companies have released statements that their services are now fully restored and that clients’ details were not compromised. Source.
The pilot occurs after a successful proof of concept in September with BNP, Commerzbank and ING; they hope to expand later this year with more banks, credit insurers and enterprise planning and logistics providers; they are looking to address risk mitigation, payables finance and receivables finance; “The technology ran fast and smoothly and the positive results showed us we are on the right track and ready to take the next step by entering into a pilot," said Ivar Wiersma, head of innovation at ING Wholesale Banking, to CoinDesk. Source.
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