Two Key Themes Drive Citi’s Push to Innovate

Head of Technology for Citigroup’s global consumer bank, Gavin Michael, spoke at an industry event about the two driving themes for tech innovation; Innovation needs to directly benefit the customer and impact multiple markets; “When we think about how we spend our money, it’s really about how do we leverage the return on the dollars that we are investing,” Michael said to Business Insider; the bank spends more than $8bn a year on technology with about half goin to maintaining existing systems and the other half going to building new technology. Source.

  • Todd Anderson

    Todd is the host of PitchIt: the fintech startups podcast, a weekly interview show featuring emerging fintech founders and leading venture capitalists. He is responsible for leading the content team which covers fintech through daily & weekly email newsletters, editorial, virtual events, and in-person conferences. He has been covering fintech, banking, and venture capital for more than 15 years, including speaking regularly at industry events.