[Editor’s note: This is a white paper from ID Analytics. ID Analytics is a Bronze Sponsor at LendIt USA 2016, which will take place on April 11-12, 2016, in San Francisco. At LendIt, Garient Evans, Vice President of Client Services at ID Analytics will be speaking on the panel: The Keys to Successful Fraud Detection]
This new study from Javelin explores the fundamental shift to digital account opening, and the challenges facing financial institutions as they seek to fulfill consumer expectations in today’s digital-centric world.
The study shows a tremendous spike in new account openings initiated on mobile devices, which jumped 60 percent from 2013 to 2014. Based on a survey of 3,000 customers, Javelin found that digital account opening is a critical tool for financial institutions seeking to attract profitable customers, deepen relationships with existing customers, and secure a position as their customers’ primary financial institution
Digital account opening has never been more critical for financial institutions. As consumer expectations increase, is your businesses providing a simple and seamless customer experience?
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