Citibank Rapidly Expanding Digital Banking Platform

Not surprisingly, Citibank saw an increase of digital banking channels through Q1 2020 and has now made a key digital platform available in 37 countries; Citi’s CitiDirect BE Digital Onboarding is helping customers open accounts during the crisis; it replaces their paper and courier-based documentation process; by the end of the year they hope to offer their digital setup in 50 countries; Naveed Sultan, global head of Citi’s Treasury and Trade Solutions (TSS) noted, “During these unusually challenging times — where clients are primarily working remotely and their ability to provide physical, signed documents is severely restricted, the simplicity of Citi’s accelerated digital account-opening process is especially valuable”. Pymnts

  • Emily Donato

    With efforts in many different areas of the team, she helps manage, organize and execute digital and event content. She works with webinars, podcasts, social media along with managing the hundreds of speakers that attend our conferences. Emily was a part of the Zimmerman Advertising Program at the University of South Florida. She graduated in 2019 receiving a Bachelor of Science in Business Advertising.