Bad Conduct by Employees Has Become a Big Risk in Financial Services

In an op-ed in American Banker the CEO and Founder of Promontory Financial Group, Eugene Ludwig, talks about the growing rise of conduct risk; financial institutions are bigger and more complex than ever before so it is more difficult to monitor the behavior of all employees; social media allows the rapid and broad publication of bad conduct so financial institutions need to be on their toes when it comes to monitoring and responding to this; banks need a shift in mindset with an acceptance that a combination of new and more traditional tools is necessary to manage conduct risk. Source.

  • Peter Renton

    Peter Renton is the chairman and co-founder of Fintech Nexus, the world’s largest digital media company focused on fintech. Peter has been writing about fintech since 2010 and he is the author and creator of the Fintech One-on-One Podcast, the first and longest-running fintech interview series.