Call Center Services International

Expand Your Contact Center Operation and Reduce Your Servicing Cost With CCSI’s Nearshore Solution!

Call Center Services International (CCSI) specializes in establishing Nearshore Contact Center operations in Mexico for top U.S. companies. CCSI provides a World-Class Bilingual Workforce and State-Of-The-Art infrastructure from strategic locations within Mexico and Work-From-Home programs within North America.

Our Contact Centers comply with state and federal regulatory standards and information security certifications such as ISO 20000, PCI, and SOC. Your Mexico center becomes a seamless extension of your existing operation, giving you full control over the processes and protocols to ensure performance goals.

Advantages of CCSI Nearshore Mexico Solution:

• Globally Competitive Rates. Save up to 50% verse U.S. centers.
• Bilingual Workforce. Largest bilingual workforce (10+ million) in Latin America
• Cultural Alignment. 60% of the workforce has visited or lived in the U.S.
• Proximity to the U.S. Short travel time through land crossing or direct flights
• Operational control. Maintain management and compliance control over agents, I.T. systems, and processes.

Don’t hestitate to get in touch with us to discuss this further!
Booth #509
(877) 399-3419
ccsi.com