Amdocs’ Personalization and Multigenerational Banking Survey shows the more customers know about personalized banking, the more they want it.
Hyperpersonalization is the next frontier for consumer engagement in financial services. Traditional FIs may be facing a disadvantage.
The CEO and founder of Plink explains why even today banks are unable to fully utilize the card transaction data that exists inside their own systems.
Consumer sentiment is changing towards online banking in the UK. We explore the potential reasons why official figures have shown a downward trend in customers willing to recommend their online bank and banking app over the last 4 years, and how the rise in online fraud is a key contributing factor.
Banks are expected to increase their investment this year in compliance technology, cybersecurity, and personalization.
Results of a new survey from PayNearMe show demand for digital payment types and general dissatisfaction with the loan-paying process.
Many companies use artificial intelligence and machine learning to deliver services in consumer fintech, but TIFIN uses those tools to drive the personalization of wealth management
The love-child of Moneylion's Even aquisition, Engine, looks to create tools for even non-financial companies to embed personalized products.
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Generative AI has come to lending. This new technology opens up new avenues for success for forward thinking lenders.