Mercantile Bank Partners with Abe AI

Mercantile Bank of Michigan has struck a partnership with Abe AI to build a chatbot; MercMoney is an AI based chatbot that customers can interact with on Facebook Messenger, Google Home and SMS; the bank believes conversational banking can help customers to better understand their financial health; implementation of the chatbot was much more affordable for the bank compared to a mobile banking overhaul. Source.

  • Todd Anderson

    Todd is the host of PitchIt: the fintech startups podcast, a weekly interview show featuring emerging fintech founders and leading venture capitalists. He is responsible for leading the content team which covers fintech through daily & weekly email newsletters, editorial, virtual events, and in-person conferences. He has been covering fintech, banking, and venture capital for more than 15 years, including speaking regularly at industry events.