Has been working in product development for the low income segment of the population in Mexico for over 16 years, in government development banks and microfinance institutions.
For the last two years she has been working on the digital transformation for two of the largest microfinance institutions in Mexico, focusing on customer experience for the underbanked. She has led the new digital product design, development and deployment through a lab company, testing the market acceptance and experience in order to scale.
She is an Industrial Engineer with a Masters in Operation Research both by the UNAM in Mexico and has taken corporate finance and financial inclusion diplomas in Mexico and abroad.