Southeast Asia’s largest bank, DBS Bank, has been one of the most innovative and profitable; while presenting at a Credit Suisse investment conference DBS CFO Chng Sok Hui said they could raise the return on equity to 14.5 percent; the digital customers are three times as valuable to the bottom line of the bank; DBS has implemented chatbots and other innovative technologies to improve the digital experience for a customer who is increasingly using their phones to bank. Source.
Todd is the host of PitchIt: the fintech startups podcast, a weekly interview show featuring emerging fintech founders and leading venture capitalists. He is responsible for leading the content team which covers fintech through daily & weekly email newsletters, editorial, virtual events, and in-person conferences. He has been covering fintech, banking, and venture capital for more than 15 years, including speaking regularly at industry events.