BBVA Head Shares Thoughts on Fintechs and Incumbents

Spanish bank CEO Carlos Torres Vila of BBVA spoke at the IESE 12th Banking Industry Meeting yesterday and explained how banks will need to adapt to stay competitive; BBVA has acquired cloud computing, invested in digital banks, built out artificial intelligence and improved their mobile banking experience in recent years; these changes are meant to address customer needs and position the bank for the future; he also believes banks need to adapt management structures to be more modular, which will also bring more innovative talent and facilitate better communication.  Source